Delete your account

1. Open LeWell on your device
2. Go to Settings from the profile menu
3. Open Account Details
4. Tap Delete account
5. Type DELETE to confirm

You can delete your account in Settings or request deletion at the account-deletion page. Before the local account is deleted, LeWell requests deletion of account-linked PostHog and RevenueCat customer data where applicable. Provider processing may complete asynchronously. After server account deletion succeeds, the app attempts to remove that account's browser and native offline records, including downloaded files, submitted answers, drafts, timers, positions and saved sign-in state on the device used for deletion. A failed device cleanup remains retryable using the local marker described in Section 3. Records belonging to another account and legacy local records whose owner cannot be determined are not removed by guessing ownership. This does not remotely wipe other devices; their local copies can remain until applicable cleanup, site/app data clearing or uninstall. Sign-out alone does not erase saved offline work. Clearing app or site data, uninstalling, operating-system storage eviction or losing the device can permanently remove work that has not reached the server.

If you can no longer access the app, email us at privacy@lewell.app from the address you registered with. Include the username on your account.

We complete email-based deletion requests within 7 business days and reply once it is done.

Everything tied to your account:

• Profile (email, username, password hash, avatar, level, XP, gold, gems)
• Learning progress (mastery ownership, completed lessons, quizzes, practices)
• Health and wellness data (check-ins, metrics, body measurements)
• Streak and challenge history
• Social connections (follows, friendships)
• Notifications and notification subscriptions
• All currency transaction history
• Account-linked PostHog analytics and RevenueCat customer data, where applicable

Apple, Google, and payment or tax authorities may retain transaction records under their own policies or legal duties. LeWell may retain narrowly limited consent, transaction, fraud-prevention, dispute, tax, or legal records where required, and service backups remain until overwritten through the restricted backup cycle. Provider deletion requests may complete asynchronously.

Deleting your LeWell account does not cancel an Apple or Google subscription. Cancel it separately through your store subscription settings.

Email privacy@lewell.app.